Trắc nghiệm Hành vi tổ chức Tiếng Anh

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Trắc nghiệm Hành vi tổ chức Tiếng Anh

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Câu 1: How does 'psychological empowerment' contribute to positive organizational outcomes?

  • - By strictly enforcing rules and procedures to maintain control
  • - By fostering a sense of meaning, competence, self-determination, and impact among employees
  • - By centralizing decision-making authority to reduce risks
  • - By focusing solely on extrinsic rewards to motivate performance

Câu 2: When two departments are in conflict over resource allocation, and a manager helps them find a solution that fully satisfies the concerns of both parties, what conflict-handling intention is being used?

  • - Avoiding
  • - Accommodating
  • - Collaborating
  • - Competing

Câu 3: When employees perceive that the procedures used to determine outcomes, such as performance appraisals or promotions, are fair, what type of organizational justice are they experiencing?

  • - Distributive justice
  • - Interpersonal justice
  • - Procedural justice
  • - Informational justice

Câu 4: What is the primary objective of 'organizational development' (OD)?

  • - To streamline production processes for cost efficiency
  • - To enhance organizational effectiveness and employee well-being through planned interventions
  • - To recruit new talent and expand the workforce rapidly
  • - To strictly control internal communication to prevent misinformation

Câu 5: Which of these is a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment?

  • - Attribution
  • - Perception
  • - Cognition
  • - Intuition

Câu 6: Which motivational theory suggests that employees compare their job inputs and outcomes with those of others and then respond to eliminate any inequities?

  • - Maslow's Hierarchy of Needs Theory
  • - Expectancy Theory
  • - Equity Theory
  • - Goal-Setting Theory

Câu 7: According to Hofstede's cultural dimensions theory, which dimension reflects a society's tolerance for uncertainty and ambiguity?

  • - Power Distance
  • - Individualism vs. Collectivism
  • - Masculinity vs. Femininity
  • - Uncertainty Avoidance

Câu 8: Which organizational structure is characterized by highly specialized jobs, rigid departmentalization, a clear chain of command, narrow spans of control, and centralized authority?

  • - Organic structure
  • - Matrix structure
  • - Mechanistic structure
  • - Boundaryless organization

Câu 9: When an individual's personal values conflict with the values of the organization they work for, what is a likely outcome?

  • - Increased job satisfaction and higher performance
  • - Reduced job satisfaction, increased stress, and potential turnover
  • - Enhanced organizational commitment and loyalty
  • - Rapid promotion opportunities within the company

Câu 10: When an employee receives conflicting messages from two different managers, this is an example of what type of role conflict?

  • - Role overload
  • - Role ambiguity
  • - Inter-role conflict
  • - Intra-role conflict

Câu 11: Which leadership style involves guiding or motivating followers in the direction of established goals by clarifying role and task requirements?

  • - Transformational leadership
  • - Laissez-faire leadership
  • - Charismatic leadership
  • - Transactional leadership

Câu 12: If a manager praises an employee for a specific desired behavior, making it more likely that the behavior will be repeated, what behavioral concept is being applied?

  • - Punishment
  • - Negative reinforcement
  • - Extinction
  • - Positive reinforcement

Câu 13: In the 'Big Five' model of personality, which dimension describes someone who is responsible, organized, dependable, and persistent?

  • - Extraversion
  • - Openness to experience
  • - Conscientiousness
  • - Agreeableness

Câu 14: Which type of organizational structure is characterized by highly specialized tasks, formalized rules, and centralized authority?

  • - Matrix structure
  • - Boundaryless organization
  • - Bureaucracy
  • - Team structure

Câu 15: What is the phenomenon where individuals exert less effort when working in a group than when working alone?

  • - Group polarization
  • - Social loafing
  • - Group cohesion
  • - Deindividuation

Câu 16: What role does 'emotional intelligence' play in effective leadership?

  • - It primarily helps leaders excel in technical tasks and financial analysis
  • - It enables leaders to understand and manage their own emotions and those of others, fostering better relationships and decision-making
  • - It is most important for entry-level positions and less critical for senior leadership
  • - It focuses solely on a leader's ability to express personal feelings openly

Câu 17: Which Big Five personality trait is most strongly associated with job performance across a wide range of occupations?

  • - Openness to Experience
  • - Extraversion
  • - Conscientiousness
  • - Agreeableness

Câu 18: According to attribution theory, if an employee's poor performance is observed across different tasks and at different times, and other employees perform well on the same tasks, which type of attribution is most likely to be made about the employee's performance?

  • - External attribution
  • - Situational attribution
  • - Internal attribution
  • - Environmental attribution

Câu 19: A highly cohesive group under pressure to conform and reach a unanimous decision, often suppressing dissenting viewpoints, is likely experiencing which phenomenon?

  • - Social loafing
  • - Groupthink
  • - Brainstorming
  • - Team building

Câu 20: In the context of motivation, what does 'equity theory' primarily suggest employees evaluate?

  • - The absolute value of their rewards irrespective of others' compensation
  • - Their effort-to-performance expectancy
  • - The ratio of their inputs to outcomes compared to the ratio of others' inputs to outcomes
  • - The clarity of their job goals and objectives

Câu 21: What is the term for a temporary group formed to complete a specific, complex task and then disband?

  • - Formal group
  • - Command group
  • - Task force
  • - Interest group

Câu 22: According to Herzberg's Two-Factor Theory, which of the following is considered a 'motivator' that contributes to job satisfaction?

  • - Salary and fringe benefits
  • - Company policies and administration
  • - Achievement and recognition
  • - Working conditions and job security

Câu 23: What type of team typically consists of employees from about the same hierarchical level but from different work areas, who come together to accomplish a task?

  • - Self-managed work team
  • - Cross-functional team
  • - Problem-solving team
  • - Virtual team

Câu 24: What does 'affective commitment' refer to in the context of organizational commitment?

  • - The perceived economic value of remaining with an organization
  • - An employee's emotional attachment to, identification with, and involvement in the organization
  • - The obligation an individual feels to stay with an organization
  • - Commitment based on fear of punishment

Câu 25: The concept that individuals are motivated by a sense of fairness in their interactions with others is central to which motivation theory?

  • - Expectancy theory
  • - Goal-setting theory
  • - Equity theory
  • - Self-determination theory