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Trắc nghiệm Quản Trị Học Chương 1 Tiếng Anh
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Câu 1: The management function of _______ involves monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
- - organizing
- - planning
- - leading
- - controlling
Câu 2: The 'universality of management' concept means that:
- - All managers in all organizations perform the four management functions
- - Every manager has the same leadership style
- - Management is only needed in for-profit businesses
- - There is only one single best way to manage
Câu 3: The primary difference between a traditional organization and a contemporary, flexible organization is:
- - Traditional organizations focus on teams, while contemporary ones focus on individuals
- - Contemporary organizations are more stable and rule-oriented
- - Contemporary organizations are more dynamic, flexible, and customer-oriented
- - Traditional organizations are more customer-oriented
Câu 4: What is the key difference between a manager and a non-managerial employee?
- - Managers are always paid a higher salary than non-managerial employees
- - Managers are responsible for coordinating and overseeing the work of other people
- - Non-managerial employees do not have specific tasks or responsibilities
- - Managers work longer hours than non-managerial employees
Câu 5: The increased importance of _______ in management is driven by the realization that positive, long-term relationships are vital for organizational success.
- - cost-cutting
- - customer service management
- - top-down directives
- - micromanagement
Câu 6: What does it mean for an organization to have a 'deliberate structure'?
- - That all decisions are made spontaneously without any planning
- - That the organization is very old and has existed for a long time
- - That the relationships and work arrangements are intentionally designed and defined in some way
- - That the organization operates in a highly unpredictable environment
Câu 7: A manager who motivates employees, resolves work group conflicts, and influences individuals is performing the _______ function.
- - planning
- - leading
- - controlling
- - organizing
Câu 8: A regional manager who translates the goals set by top management into specific details that lower-level managers can perform is a:
- - First-line manager
- - Middle manager
- - CEO
- - Team leader
Câu 9: A company decides to adopt more environmentally friendly practices, not because of legal requirements, but to be a better corporate citizen. This action primarily emphasizes the growing importance of _______ in modern management.
- - sustainability
- - profit maximization
- - technological innovation
- - employee empowerment
Câu 10: The management function that involves monitoring, comparing, and correcting work performance is called:
- - Planning
- - Leading
- - Controlling
- - Organizing
Câu 11: A manager's ability to think and to conceptualize about abstract and complex situations is known as which type of skill?
- - Interpersonal skills
- - Technical skills
- - Conceptual skills
- - Communication skills
Câu 12: Which statement accurately describes the relative importance of managerial skills at different management levels?
- - Technical skills are most important for top managers
- - Conceptual skills are most important for first-line managers
- - Human skills are equally important at all levels of management
- - Human skills become less important at higher levels of management
Câu 13: Which of the following is more of a reward than a challenge of being a manager?
- - Dealing with difficult personalities
- - Having to make decisions with limited information
- - Having the opportunity to think creatively and use imagination
- - Working long hours and having more clerical duties
Câu 14: The ability to work well with other people, both individually and in a group, is defined as which type of skill?
- - Conceptual skills
- - Technical skills
- - Political skills
- - Human skills
Câu 15: Which of the following is a key difference between a manager and a non-managerial employee?
- - Managers are responsible for overseeing the work of others, while non-managerial employees are not
- - Non-managerial employees have higher salaries than managers
- - Only managers are required to follow organizational policies
- - Non-managerial employees work fewer hours than managers
Câu 16: The management function that involves arranging and structuring work to accomplish the organization's goals is known as:
- - Planning
- - Controlling
- - Organizing
- - Leading
Câu 17: Which of the following best describes the concept of 'management'?
- - The process of performing individual tasks with high proficiency
- - The process of achieving the highest possible profit for shareholders
- - The process of coordinating and overseeing the work activities of others so that their activities are completed efficiently and effectively
- - The act of giving orders and ensuring strict compliance from subordinates
Câu 18: A company that produces a highly desired product (high goal attainment) but at a very high cost (high resource waste) would be considered:
- - Efficient but not effective
- - Neither efficient nor effective
- - Efficient and effective
- - Effective but not efficient
Câu 19: In Mintzberg's framework, a manager acting as a negotiator, who discusses and bargains with other groups to gain advantages for their own unit, is performing a role in which category?
- - Informational
- - Interpersonal
- - Decisional
- - Conceptual
Câu 20: Why are human skills considered equally important at all levels of management?
- - Because all managers must be proficient in the technical aspects of every job they oversee
- - Because managers primarily deal with abstract ideas rather than people
- - Because all managers accomplish their work through other people
- - Because conceptual skills are only needed for non-managerial staff
Câu 21: Henry Mintzberg's managerial roles are grouped into three categories. Which category includes roles like figurehead, leader, and liaison?
- - Decisional
- - Informational
- - Interpersonal
- - Technical
Câu 22: In the context of management, what is the primary difference between 'efficiency' and 'effectiveness'?
- - Efficiency is about achieving goals, while effectiveness is about minimizing resource usage
- - They are interchangeable terms with the same meaning in business
- - Efficiency is concerned with the means of getting things done, while effectiveness is concerned with the ends or attainment of goals
- - Efficiency is a long-term measure, whereas effectiveness is a short-term measure
Câu 23: The reality that a manager's job differs depending on the organization's size, the level in the organization, and the industry is best explained by the...
- - universality of management concept
- - principle of scientific management
- - contingency or situational approach
- - four functions approach
Câu 24: A plant manager who implements a new quality control system to detect and correct product defects is engaging in which management function?
- - Planning
- - Organizing
- - Leading
- - Controlling
Câu 25: When a manager is concerned with minimizing resource costs and 'doing things right', they are focusing on:
- - Effectiveness
- - Leading
- - Efficiency
- - Planning