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Trắc nghiệm Quản Trị Học Chương 2 Tiếng Anh
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Câu 1: What characterizes the 'Organizational Behavior' field?
- - Interdisciplinary study of how people act within organizations
- - Exclusive focus on financial accounting standards
- - Rigid adherence to classical scientific management
- - Mathematical modeling of production lines only
Câu 2: What defines a 'Closed System' in management?
- - A system that does not interact with its environment
- - A company with no external debt
- - A management style focused on internal growth
- - A system that refuses to hire new employees
Câu 3: In systems theory, what are 'inputs'?
- - Resources such as raw materials, money, and information
- - The finished products sold to customers
- - The feedback received from the market
- - The internal organizational structure
Câu 4: Douglas McGregor's Theory X assumes that:
- - Employees are self-motivated and seek responsibility
- - Work is as natural as play if conditions are right
- - Employees dislike work and must be coerced
- - Workers are inherently creative and self-directed
Câu 5: What is the main critique of the classical management theory?
- - It ignores the complexity of human behavior and motivation
- - It is too flexible for industrial organizations
- - It relies too heavily on psychological counseling
- - It emphasizes teamwork over individual efficiency
Câu 6: What is the primary contribution of Mary Parker Follett to management?
- - Focusing on the importance of human cooperation
- - Developing the first automated factory robot
- - Strict mathematical rules for accounting
- - Proving that physical light changes productivity
Câu 7: What does a 'Global' environment factor represent?
- - The local neighborhood of the office
- - Interconnected markets and international competition
- - The internal breakroom rules
- - The hiring of internal staff only
Câu 8: Which characteristic is essential to Max Weber's concept of an ideal 'Bureaucracy'?
- - Formal rules, procedures, and a clear hierarchy
- - Informal social interactions and flexible roles
- - Decisions based on personal intuition and charisma
- - Absence of specialized divisions of labor
Câu 9: What did the Hawthorne Studies conclude regarding employee productivity in organizations?
- - Monetary incentives are the sole driver of employee output
- - Social and psychological factors significantly impact performance
- - Physical working conditions are the only relevant factor for output
- - Strict supervision is the only effective way to increase production
Câu 10: Which concept suggests that managers should minimize 'waste' in production processes?
- - Scientific management
- - Administrative theory
- - Humanistic approach
- - Systems management
Câu 11: Mary Parker Follett is best known for introducing which management concept into the study of organizational behavior?
- - The concept of conflict resolution through integration
- - The strict mathematical calculation of labor time
- - The theory of machine-like industrial design
- - The dominance of authoritative managerial control
Câu 12: What is meant by the 'Dynamic Environment' of a business?
- - An environment with no competitors
- - An environment with constant and rapid changes
- - A stable and predictable business market
- - A market where demand never shifts
Câu 13: What does Chester Barnard emphasize regarding the nature of organizational authority?
- - Authority is granted from the top-down without exception
- - Authority depends on the subordinates' acceptance of commands
- - Authority is solely based on legal standing and job title
- - Authority is irrelevant in modern organizational structures
Câu 14: What characterizes an 'Organic' organization structure?
- - High level of formalization and rigid rules
- - Flexibility, decentralization, and horizontal communication
- - Centralized decision-making only at the top
- - Minimal interaction between departments
Câu 15: What does the 'Esprit de corps' principle in Fayol's management suggest?
- - Promoting team spirit and organizational unity
- - Strict individual competitiveness among staff
- - Reducing the number of employees
- - Centralizing power in the hands of one person
Câu 16: How does the 'Contingency perspective' view the 'Classical' theories?
- - As entirely irrelevant and wrong
- - As useful, but not applicable in all circumstances
- - As the only true method of management
- - As purely based on human psychology
Câu 17: What does 'Division of Work' (specialization) aim to achieve?
- - Greater output through increased skill proficiency
- - Creating chaos within the organization
- - Reducing the role of management
- - Preventing workers from knowing their jobs
Câu 18: Which of the following is considered an 'external environment' component that directly affects an organization?
- - Corporate culture
- - Organizational employees
- - Economic conditions
- - Board of directors
Câu 19: Which theory suggests that managers should focus on 'Self-actualization' needs of employees?
- - Scientific Management
- - Theory X
- - Maslow's Hierarchy of Needs
- - Bureaucratic Theory
Câu 20: Theory X, as defined by McGregor, suggests that managers must:
- - Use strict control and coercion to motivate employees
- - Grant complete autonomy to all team members
- - Encourage creativity and self-direction in staff
- - Focus solely on group social dynamics
Câu 21: Which of these is a key element of the 'Human Relations' movement?
- - Focusing on employee well-being to improve performance
- - Increasing the rigor of production quotas
- - Reducing social interactions among workers
- - Focusing only on the bottom line of financial reports
Câu 22: Which of these is a key 'Demographic' component affecting organizational strategy?
- - Technological advancements
- - Age distribution of the population
- - Interest rates
- - Foreign exchange rates
Câu 23: What does 'division of labor' mean in classical management theories?
- - Breaking jobs into small, specialized tasks
- - Allowing workers to switch jobs every hour
- - Removing all managers from the workplace
- - Assigning all tasks to one individual
Câu 24: Which management perspective emphasizes using mathematics and statistics to solve complex organizational problems?
- - Quantitative management
- - Classical management
- - Behavioral management
- - Systems theory
Câu 25: Which term describes a culture where employees are highly encouraged to take risks and innovate?
- - Stability-focused culture
- - Risk-taking and innovation culture
- - Highly centralized culture
- - Strict bureaucratic culture